Frequently Asked Questions
Everything you need to know about Quasi gear and orders.
What is the standard shipping time for board orders?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-7 business days depending on your location.
Do you ship Quasi products internationally?
Yes, we ship worldwide. International rates and delivery times are calculated at checkout based on the destination country.
What is your return policy for skate decks?
Decks can be returned within 30 days of purchase provided they are in their original shrink wrap and have not been gripped or skated.
Where are Quasi decks manufactured?
Our decks are manufactured using premium materials at PS Stix to ensure the highest quality pop and durability for all riders.
Can I cancel or modify my order after it is placed?
Once an order is in 'Processing' status, we cannot guarantee modifications. Please contact our support team immediately for any urgent changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.